Contact Us

Generali Insurance Malaysia Berhad

Customer Service

Mon to Fri 8.30am to 5.30pm (excluding public holidays)

Call Us

For product, policy and claim related enquiries

(+603) 2170 8282

WhatsApp

(+603) 20349888
Generali Life Insurance Malaysia Berhad

Life Insurance Hotline (one number for all services)

Operating Hours

Mon to Thu: 8.30am-5.30pm, Fri: 8.30am-5.00pm (excluding public holiday)

24/7 Hospitalization Hotline

Payment mode

1 Credit Card Payment Authorisation
2 JomPAY (not applicable for eMedic/ eLife policy holders)
3 Electronic Payment (INTERNET)
4 Over the Counter - MAYBANK or BSN
5 Bank Auto Debit Arrangement
6 Branch Office Counter
7 Mail

24-Hour Emergency Contacts

Generali Insurance Malaysia Berhad

Health Insurance

Guarantee Letter for Outpatient Specialist Visit

IHP (MALAYSIA): 1-800-82-6116

(Clinical or Outpatient Insurance)

Personal Accident

Europ Assistance: +6037628 3730

(SmartPA, SmartPA Easy)

MediExpress: 1300-80-0020

(SmartPA Enhanced)

Operating Hours

24 Hours / 7 days a week

Generali Insurance Malaysia Berhad

Motor Roadside Assistance

Operating Hours

24 Hours / 7 Days a week

Customer Portal

Access the service via the website

https://myhub.generali.com.my/login

Access the service via the Generali MY mobile app

Generali Insurance Malaysia Berhad

Travel Assistance

Operating Hours

24 Hours / 7 Days a week

Generali Life Documents Download
Enquiry Form


By providing the relevant information, you hereby acknowledge and consent for Generali General Insurance Berhad and/or Generali Life Insurance Berhad and/or any company within the Generali Group of Companies and/or any of its associated companies, within or outside Malaysia, to use your Personal Data for communication purpose and to the extend stated in the Generali's Data Privacy Notice.
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Branch Locator

Generali Insurance Malaysia - Johor Bharu Branch

:

(+607) 352 7554

:

Monday to Friday 8.45am - 5.00pm

No. 67, 67A, 69, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Malaysia

Generali Life Insurance Malaysia - Ipoh Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 7, 7A & 9, Persiaran Greentown 5, Greentown Business Centre, 30450 Ipoh, Perak, Malaysia

Generali Insurance Malaysia - Sandakan Branch

:

(+6089) 222 173

:

:

Monday to Friday 8.30am - 5.30pm
(excluding public holidays)

LOT 9, GROUND FLOOR & 1ST FLOOR, BLOCK B, UTAMA PLACE, MILE 6, NORTH ROAD, 90000 SANDAKAN, SABAH.

Generali Insurance Malaysia - Kuching Branch

:

(+6082) 555 728

:

:

Monday to Friday 8.45am - 5.00pm

Lot 4949 (SL9) & 4950 (SL10), Ground & 1st Floor, Newton Business Centre, Jalan Datuk Tawi Sli, 93250 Kuching, Sarawak.

Generali Insurance Malaysia - Kuantan Branch

:

(+609) 513 3993

:

Monday to Friday 8.45am - 5.00pm

B-8008, GROUND, 1ST, 2ND & 3RD FLOOR, SRI KUANTAN SQUARE, JALAN TELUK SISEK, 25000, KUANTAN, PAHANG.

Generali Insurance Malaysia - Kota Bharu Branch

:

(+609) 748 1597

:

:

Monday to Friday 8.45am - 5.00pm

LOT 385, BLOK 13, JALAN JAMBATAN SULTAN YAHAYA PETRA, KG SIREH, 15050 KOTA BHARU KELANTAN

Generali Insurance Malaysia - Klang Branch

:

:

Monday to Friday 8.45am - 5.00pm

28 Jalan Tiara 2A/KU1, Pusat Perniagaan Bandar Baru Klang, 41150 Klang, Selangor.

Generali Insurance Malaysia - Kangar Branch

:

(+604) 979 3588

:

:

Monday to Thursday 9.00am - 5.45pm
Friday 9.00am - 5.15pm

First Floor, No.16, Jalan Kangar Jaya 1, Kangar Jaya, Jalan Tuanku Syed Putra (Jalan Kangar-Alor Setar), 01000 Kangar, Perlis

Generali Insurance Malaysia - Alor Setar Branch

:

(+604) 735 7007

:

:

Monday to Friday 8:45am - 5:00pm

2nd Floor, Unit 5A, No 55, Bangunan EMUM 55, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150 Alor Setar, Kedah Darul Aman.

Generali Life Insurance Malaysia Berhad - Sibu Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No 85 & 87, Ground & 1st Floor, Jalan Kampong Nyabor, 96000 Sibu, Sarawak

Generali Life Insurance Malaysia Berhad - Seremban Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 24, Jalan Pusat Komersial Saujana 1, Pusat Komersial Saujana, S2 Heights, 70300 Seremban, Negeri Sembilan.

Generali Life Insurance Malaysia Berhad - Petaling Jaya Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

42 & 44-G, Jalan SS21/35, Damansara Utama, 47400 Petaling Jaya, Selangor

Generali Life Insurance Malaysia Berhad - Penang Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

2, Jalan Brown, 10350 George Town, Pulau Pinang

Generali Life Insurance Malaysia Berhad - Melaka Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

Ground Floor, 61 Jalan Melaka Raya 8, Taman Melaka Raya, 75000 Melaka, Malaysia

Generali Life Insurance Malaysia Berhad - Kuching Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

Lot 4949 & 4950, Ground Floor, Block 218, Kuching North Land District, 93450 Kuching, Sarawak.

Generali Life Insurance Malaysia Berhad - Kuala Lumpur

:

:

Monday-Thursday 9:00am - 5:00pm;
Friday 9:00am - 4:30pm

HEAD OFFICE (Customer Service Centre) Ground Floor Chulan Tower, No 3 Jalan Conlay, 50450 Kuala Lumpur, Malaysia

Generali Life Insurance Malaysia Berhad - Kota Kinabalu Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

26-2 (1st Floor), Block D Kepayan Perdana, Commercial Centre, Jalan Lintas, 88200 Kota Kinabalu, Sabah, Malaysia

Generali Life Insurance Malaysia Berhad - JB Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 69, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Johor

Generali Insurance Malaysia - Teluk Intan Sales Office

:

:

:

Monday to Friday 8.30am - 5.30pm

NO. 16G, Jalan Intan 4, Bandar Baru Teluk Intan, 36000 Teluk Intan, Perak, Malaysia

Generali Insurance Malaysia - Tawau

:

089-75 6473

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

TB 281, Tingkat 1, Blok 29, Fajar Komplex, Jalan Haji Karim, Town Extension II, 91000 Tawau, Sabah, Malaysia.

Generali Insurance Malaysia - Subang Jaya Branch

:

(+603) 5632 7177

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

NO 113G JALAN SS15/5A, 47500 SUBANG JAYA, SELANGOR DARUL EHSAN

Generali Insurance Malaysia - Sungai Petani Branch

:

(+604) 423 8660

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

NO 86, 1st Floor, Jalan Legenda 1, Legenda Heights, 08000 Sungai Petani, Kedah, Malaysia

Generali Insurance Malaysia - Seremban Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 24, Jalan Pusat Komersial Saujana 1, Pusat Komersial Saujana, S2 Heights, 70300 Seremban, Negeri Sembilan.

Generali Insurance Malaysia - Sibu Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 85 & 87, ground & 1st floor, Jalan Kampung Nyabor, 96000 Sibu, Sarawak.

Generali Insurance Malaysia - Puchong Branch

:

(+603) 8079 0901

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

GF-09, IOI Business Park, Persiaran Puchong Jaya Selatan, 47170 Puchong Jaya, Selangor, Malaysia

Generali Insurance Malaysia - Petaling Jaya Branch

:

(+603) 7727 9057

:

Monday to Friday 8.45am - 5.00pm

46G, Jalan SS 21/35, Damansara Utama, 47400 Petaling Jaya, Selangor.

Generali Insurance Malaysia - Mentakab Branch

:

(+609) 277 2008

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

No. 66, 1st Floor, Jalan Orkid, 28400 Mentakab, Pahang, Malaysia

Generali Insurance Malaysia - Penang Branch

:

(+604) 261 0688

:

Monday to Friday 8.45am - 5.00pm

2, Jalan Brown, 10350 George Town, Pulau Pinang

Generali Insurance Malaysia - Miri Branch

:

(+6085) 419 600

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

Lot 582, Ground and First Floors Pelita Commercial Centre Jalan Miri-Pujut, 98000 Miri Sarawak.

Generali Insurance Malaysia - Melaka Branch

:

(+606) 283 6023

:

Monday to Friday 8.45am - 5.00pm

Ground Floor, 61 Jalan Melaka Raya 8, Taman Melaka Raya, 75000 Melaka, Malaysia

Generali Insurance Malaysia - Kota Kinabalu Branch

:

(+6088) 711 821

:

Monday to Friday 8.45am - 5.00pm

Lot 26-1, 26-2, 27-1, 27-2, Ground Floor & 1st Floor Block D, Kepayan Perdana Commercial Centre, Jalan Lintas, 88200 Kota Kinabalu, Sabah.

Generali Insurance Malaysia - Kuala Terengganu Branch

:

(+609) 628 5345

:

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

NO 18A GROUND FLOOR DATARAN PANJI CURVE BUSINESS PARK, JALAN PANJI ALAM 21100 KUALA TERENGGANU

Generali Insurance Malaysia

:

(+603) 2031 7282

:

Monday to Friday 8.30am - 5.30pm
(excluding public holidays)

Customer Service Centre, Ground Floor, Wisma Boustead, 71 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia

Generali Insurance Malaysia - Cheras Branch

:

(+603) 9130 5788

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

165 & 165-1, Jalan Lancang, Taman Seri Bahtera, 56100 Cheras, Kuala Lumpur, Malaysia

Generali Insurance Malaysia - Ipoh Branch

:

(+605) 253 7078

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

7 & 9, PERSIARAN GREENTOWN 5, GREENTOWN BUSINESS CENTRE, 30450 IPOH, PERAK

Generali Insurance Malaysia - Bukit Mertajam Branch

:

(+604) 530 6308

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

2996 Jalan Maju, Taman Sri Maju, 14000 Bukit Mertajam, Penang, Malaysia

Generali Insurance Malaysia - Batu Pahat Branch

:

(+607) 4313 605

:

Monday to Friday 8:45am - 5:00pm

35 & 35A , JALAN FLORA UTAMA 5, TAMAN FLORA UTAMA, 83000 BATU PAHAT JOHOR

Panel Hospital Locator
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AL-ISLAM SPECIALIST HOSPITAL

No. 85, Jalan Raja Abdullah, Kampung Baru, 50300, Kuala Lumpur

Wilayah Persekutuan

AN-NUR SPECIALIST HOSPITAL

No. 14 & No.16, Medan Pusat Bandar 1, Seksyen 9, Bandar Baru Bangi, 43650 Bangi, Selangor

Selangor

ARA DAMANSARA MEDICAL CENTRE SDN BHD

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Selangor

AURELIUS HOSPITAL NEGERI SEMBILAN

Pt 13717, Jalan BBN 2/1, 71800 Nilai, Negeri Sembilan

Negeri Sembilan

AVISENA WOMEN’S & CHILDREN’S HOSPITAL

NO. 3, JALAN PERDAGANGAN 14/4, SEKSYEN 14, 40000, SHAH ALAM, SELANGOR

Selangor

Alpha Specialist Centre (Day Care)

No. 25-31, Jalan PJU 5/6, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Selangor

Anson Bay Medical Centre

Lot 992, Batu 3 ??, Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Perak

Assunta Hospital

Lot 68, Jalan Templer, 46990 Petaling Jaya, Selangor

Selangor
Not found.
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AL-ISLAM SPECIALIST HOSPITAL

No. 85, Jalan Raja Abdullah, Kampung Baru, 50300, Kuala Lumpur

Wilayah Persekutuan

AN-NUR SPECIALIST HOSPITAL

No. 14 & No.16, Medan Pusat Bandar 1, Seksyen 9, Bandar Baru Bangi, 43650 Bangi, Selangor

Selangor

ARA DAMANSARA MEDICAL CENTRE SDN BHD

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Selangor

AURELIUS HOSPITAL NEGERI SEMBILAN

Pt 13717, Jalan BBN 2/1, 71800 Nilai, Negeri Sembilan

Negeri Sembilan

AVISENA WOMEN’S & CHILDREN’S HOSPITAL

NO. 3, JALAN PERDAGANGAN 14/4, SEKSYEN 14, 40000, SHAH ALAM, SELANGOR

Selangor

Alpha Specialist Centre (Day Care)

No. 25-31, Jalan PJU 5/6, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Selangor

Anson Bay Medical Centre

Lot 992, Batu 3 ??, Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Perak

Assunta Hospital

Lot 68, Jalan Templer, 46990 Petaling Jaya, Selangor

Selangor
Not found.
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OHANA SPECIALIST CENTRE

No 9, Jln Seri Rejang, Rampai Business Park South, Setapak Jaya, 53300 Wilayah Persekutuan, Federal Territory of Wilayah Persekutuan

Wilayah Persekutuan

OSC ORTHOPAEDIC SPECIALIST CENTRE

G-1-1 to G-6-1 Damen USJ, Persiaran Kewajipan, Usj 1, 47600 Subang Jaya, Selangor

Selangor

Oriental Melaka Straits Medical Centre

Pusat Perubatan Klebang,75200 Melaka

Melaka

PANTAI HOSPITAL KUALA LUMPUR

8, Jalan Bukit Pantai, 59100 Bangsar, Kuala Lumpur

Wilayah Persekutuan

PHYSIO HUT ENTERPRISE

Lot 1175, Lorong SK Sultan Ismail 1, Bunut Payong, 15150 Kota Bharu, Kelantan

Kelantan

PHYSIOGO (BTHO)

L2-23A, NETIZEN RESIDENSI, Lebuh Utama Tun Hussein Onn, 43200 Cheras, Selangor

Selangor

PHYSIOGO BANDAR PUTERI BANGI

22, Jln Puteri 2A/3, Bandar Bukit Mahkota, 43000 Kajang, Selangor

Selangor

PRINCE COURT MEDICAL CENTRE

No. 39, Jalan Kia Peng, 50450, Kuala Lumpur

Wilayah Persekutuan

PROPHYSIO (M) SDN BHD (DBC Melaka)

1F, 189,1F-01, 02, Jalan Persisiran Bunga Raya, 75300 Pantai, Melaka

Melaka
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AL-ISLAM SPECIALIST HOSPITAL

85 JALAN RAJA ABDULLAH KAMPUNG BARU 50300

Wilayah Persekutuan

ALTY ORTHOPAEDIC HOSPITAL

Menara ALTY, 187, Jalan Ampang, Taman U Thant, 50450 Kuala Lumpur

Wilayah Persekutuan

AN-NUR SPECIALIST HOSPITAL

No. 14 & No.16, Medan Pusat Bandar 1, Seksyen 9, Bandar Baru Bangi, 43650 Bangi, Selangor

Selangor

AN-NUR SPECIALIST HOSPITAL

JALAN GERBANG WAWASAN 1 SEKSYEN 15 43650 BANDAR BARU BANGI

Selangor

ASIA RENAL CARE (KL) SDN BHD - KL

25, JALAN TAIPING OFF JALAN PAHANG

Wilayah Persekutuan

ASIA RENAL CARE (KL) SDN BHD - KLANG

5, JALAN RENGAS SOUTHERN PARK, Selangor

Selangor

AURELIUS HOSPITAL NEGERI SEMBILAN

Pt 13717, Jalan BBN 2/1, 71800 Nilai, Negeri Sembilan

Negeri Sembilan

AVISENA SPECIALIST HOSPITAL

NO 4, JALAN IKHTISAS, SEKSYEN 14, SHAH ALAM, 40100

Selangor

AVISENA WOMEN�S & CHILDREN�S SPECIALIST HOSPITAL

No 3, Jalan Perdagangan 14/4, Seksyen 14, 40000 Shah Alam, Selangor

Selangor
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Panel Workshop Locator
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GF MOTOR SERVICES SDN BHD.

KM 5 1/2 JALAN TUARAN, TAMAN PERINDUSTRIAN NOUNTUN, 88450, KOTA KINABALU, SABAH

Sabah
Commercial Vehicle Repairer
true

GIAP SHENG MOTOR WELDING WORKS SDN BHD

PTD 21121, JALAN TEKNOLOGI 2/6, KAWASAN PERINDUSTRIAN IKS, 86200 SIMPANG RENGGAM JOHOR.

Johor
Commercial Vehicle Repairer
true

GMV MOTORS SDN BHD

NO 2125 JALAN MAHARAJALELA, 36000, TELUK INTAN PERAK

Perak
Commercial Vehicle Repairer
true

GOPENG WENG KIEN MOTOR SDN BHD

LOT 33, GOPENG INDUSTRIAL PARK, PHASE 3, 31600 GOPENG PERAK.

Perak
Commercial Vehicle Repairer
true

HAK SOON SPRAY PAINTING WORKSHOP (M) SDN BHD

LOT 0-5, LUMUT PORT INDUSTRIAL PARK, KG ACHEH, 32000 SITIAWAN, PERAK

Perak
Commercial Vehicle Repairer
true

HAP SUN LEE WORKSHOP SDN BHD

JLN BEAUFORT-KK HIGHWAY , KG KLIAS BARU, P.O.BOX 340, 89808 BEAUFORT, SABAH

Sabah
Commercial Vehicle Repairer
false

HEAP LEE MOTOR SDN BHD

LOT 15583, LUMUT PORT INDUSTRIAL PARK, JALAN BESAR KG. ACHEH, 32000 SITIAWAN,PERAK.

Perak
Commercial Vehicle Repairer
false

HEE YAU TUCK & SONS MOTOR SDN BHD

LOT 33261, BATU 17, AYER TAWAR 32400, PERAK

Perak
Commercial Vehicle Repairer
true

HENG HENG WORKSHOP SDN BHD

LOT 3735, JLN SIALANG, KG TENGAH SIALANG, 84900 TANGKAK JOHOR

Johor
Commercial Vehicle Repairer
true
Not found.
Panel Windscreen Locator
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A ONE WINDSCREEN CARCARE

NO.36 JALAN 7/23A, JALAN USAHAWAN, TAMAN DANAU KOTA, 53300 KUALA LUMPUR, WILAYAH PERSEKUTUAN

Wilayah Persekutuan
Door-to-Door Service
true

A PLUS WINDSCREEN SDN BHD (CHERAS)

NO.1 JALAN 1, TAMAN SRI INDAH, 43200 CHERAS, SELANGOR

Selangor
Door-to-Door Service
true

A PLUS WINDSCREEN SDN BHD (HQ)

NO. 2 JALAN 19/3 SEKSYEN 19, 46300 PETALING JAYA SELANGOR

Selangor
Door-to-Door Service
true

A PLUS WINDSCREEN SDN BHD (PETALING JAYA)

8G JALAN PJS 10/2, SUBANG INDAH, 46150 PETALING JAYA, SELANGOR

Selangor
Door-to-Door Service
true

A-ONE AUTO GLASS SDN BHD

436, JALAN PAHANG, SETAPAK KUALA LUMPUR, 53300 WILAYAH PERSEKUTUAN

Wilayah Persekutuan
Door-to-Door Service
false

AB AUTO GLASS SPECIALIST

NO.43, JALAN TTJ S/B, TAMAN TUANKU JAAFAR, 71450 SEREMBAN, NEGERI SEMBILAN

Negeri Sembilan
Door-to-Door Service
false

AG TWO AUTO GLASSES SPECIALIST

PT6, JALAN PERKHIDMATAN U19, KAMPUNG BARU, 40160 SUNGAI BULOH, SELANGOR

Selangor
Door-to-Door Service
false

ALAT-ALAT GANTI MOTOR LEE SING BARU

NO A29, JALAN SERI SETALI 2, KAWASAN PERINDUSTRIAN SEMAMBU, 25300 KUANTAN, PAHANG

Pahang
Door-to-Door Service
false

AMG AUTO GLASS SDN BHD

NO.18, JALAN TEKNOLOGI 3/6C, THE CORE, TAMAN SAINS SELANGOR, SEKSYEN 3, KOTA DAMASARA, 47810 PETALING JAYA, SELANGOR

Selangor
Door-to-Door Service
true
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