generaliMY app

Your Roadside Companion Anytime, Anywhere

From calling our 24/7 roadside assistance to tracking the status and submitting your claims, you can do it all on GeneraliMY mobile app.

Features at a glance

24/7 Digital Roadside Assistance
Real-time Tow Truck Tracking
Quick and Easy Claims
Detailed Panel Workshop Listing

How to request for roadside assistance

step 1
Download GeneraliMY app

Sign up to access our roadside assistance anytime, anywhere.

step 2
Open GeneraliMY app

Go to "Roadside Assist and tap "Request Roadside Assistance Service" to start.

step 3
Fill up the details

Select your vehicle and choose the help you need, be it fuel delivery, tow service or more.

step 4
Review and confirm

Check your details and confirm on the selection of workshop and drop-off location.

step 5
Wait and relax

Help is on the way. Get an ETA on your roadside assistance and you can track our tow truck’s arrival.

step 6
Share your feedback

Let us know what you think so we can improve and serve you better next time.

Other In-app Services

Online Renewal

Customise your Generali Private Car Comprehensive insurance coverage to match your protection needs and budget.

Online Claims

File your claim online through our app and receive real-time updates on its status for a seamless experience.

View & Download Policy

Access and download your policy anytime through our app for quick and easy reference.

Customer Service & Agent Support

Get support from our customer service team or your agents directly through our app for prompt assistance.

Help is just a tap away, download GeneraliMY today!

Available on both website and mobile app. Download now and register to get started.

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