Contact Us

Generali Insurance Malaysia Berhad

Customer Service

Mon to Fri 8.30am to 5.30pm (excluding public holidays)

Call Us

For product, policy and claim related enquiries

(+603) 2170 8282
Generali Life Insurance Malaysia Berhad

Life Insurance Hotline (one number for all services)

Operating Hours

Mon to Thu: 8.30am-5.30pm, Fri: 8.30am-5.00pm (excluding public holiday)

24/7 Hospitalization Hotline

Payment mode

1 Credit Card Payment Authorisation
2 JomPAY (not applicable for eMedic/ eLife policy holders)
3 Electronic Payment (INTERNET)
4 Over the Counter - MAYBANK or BSN
5 Bank Auto Debit Arrangement
6 Branch Office Counter
7 Mail

24-Hour Emergency Contacts

Generali Insurance Malaysia Berhad

Health Insurance

Guarantee Letter for Outpatient Specialist Visit

IHP (MALAYSIA): 1-800-82-6116

(Clinical or Outpatient Insurance)

Personal Accident

Europ Assistance: +6037628 3730

(SmartPA, SmartPA Easy)

MediExpress: 1300-80-0020

(SmartPA Enhanced)

Operating Hours

24 Hours / 7 days a week

Generali Insurance Malaysia Berhad

Motor Roadside Assistance

Operating Hours

24 Hours / 7 Days a week

Customer Portal

Access the service via the website

https://myhub.generali.com.my/login

Access the service via the Generali MY mobile app

Generali Insurance Malaysia Berhad

Travel Assistance

Operating Hours

24 Hours / 7 Days a week

Generali Life Documents Download
Enquiry Form


By providing the relevant information, you hereby acknowledge and consent for Generali General Insurance Berhad and/or Generali Life Insurance Berhad and/or any company within the Generali Group of Companies and/or any of its associated companies, within or outside Malaysia, to use your Personal Data for communication purpose and to the extend stated in the Generali's Data Privacy Notice.
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Branch Locator

Generali Insurance Malaysia - Johor Bharu Branch

:

(+607) 352 7554

:

Monday to Friday 8.45am - 5.00pm

No. 67, 67A, 69, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Malaysia

Generali Life Insurance Malaysia - Ipoh Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 7, 7A & 9, Persiaran Greentown 5, Greentown Business Centre, 30450 Ipoh, Perak, Malaysia

Generali Insurance Malaysia - Sandakan Branch

:

(+6089) 222 173

:

:

Monday to Friday 8.30am - 5.30pm
(excluding public holidays)

LOT 9, GROUND FLOOR & 1ST FLOOR, BLOCK B, UTAMA PLACE, MILE 6, NORTH ROAD, 90000 SANDAKAN, SABAH.

Generali Insurance Malaysia - Kuching Branch

:

(+6082) 555 728

:

:

Monday to Friday 8.45am - 5.00pm

Lot 4949 (SL9) & 4950 (SL10), Ground & 1st Floor, Newton Business Centre, Jalan Datuk Tawi Sli, 93250 Kuching, Sarawak.

Generali Insurance Malaysia - Kuantan Branch

:

(+609) 513 3993

:

Monday to Friday 8.45am - 5.00pm

B-8008, GROUND, 1ST, 2ND & 3RD FLOOR, SRI KUANTAN SQUARE, JALAN TELUK SISEK, 25000, KUANTAN, PAHANG.

Generali Insurance Malaysia - Kota Bharu Branch

:

(+609) 748 1597

:

:

Sunday to Thursday 8.45am - 5.00pm

LOT 385, BLOK 13, JALAN JAMBATAN SULTAN YAHAYA PETRA, KG SIREH, 15050 KOTA BHARU KELANTAN

Generali Insurance Malaysia - Klang Branch

:

:

Monday to Friday 8.45am - 5.00pm

28 Jalan Tiara 2A/KU1, Pusat Perniagaan Bandar Baru Klang, 41150 Klang, Selangor.

Generali Insurance Malaysia - Kangar Branch

:

(+604) 979 3588

:

:

Monday to Thursday 9.00am - 5.45pm
Friday 9.00am - 5.15pm

First Floor, No.16, Jalan Kangar Jaya 1, Kangar Jaya, Jalan Tuanku Syed Putra (Jalan Kangar-Alor Setar), 01000 Kangar, Perlis

Generali Insurance Malaysia - Alor Setar Branch

:

(+604) 735 7007

:

:

Monday to Friday 8:45am - 5:00pm

2nd Floor, Unit 5A, No 55, Bangunan EMUM 55, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150 Alor Setar, Kedah Darul Aman.

Generali Life Insurance Malaysia Berhad - Sibu Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No 85 & 87, Ground & 1st Floor, Jalan Kampong Nyabor, 96000 Sibu, Sarawak

Generali Life Insurance Malaysia Berhad - Seremban Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 24, Jalan Pusat Komersial Saujana 1, Pusat Komersial Saujana, S2 Heights, 70300 Seremban, Negeri Sembilan.

Generali Life Insurance Malaysia Berhad - Petaling Jaya Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

42 & 44-G, Jalan SS21/35, Damansara Utama, 47400 Petaling Jaya, Selangor

Generali Life Insurance Malaysia Berhad - Penang Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

2, Jalan Brown, 10350 George Town, Pulau Pinang

Generali Life Insurance Malaysia Berhad - Melaka Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

Ground Floor, 61 Jalan Melaka Raya 8, Taman Melaka Raya, 75000 Melaka, Malaysia

Generali Life Insurance Malaysia Berhad - Kuching Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

Lot 4949 & 4950, Ground Floor, Block 218, Kuching North Land District, 93450 Kuching, Sarawak.

Generali Life Insurance Malaysia Berhad - Kuala Lumpur

:

:

Monday-Thursday 9:00am - 5:00pm;
Friday 9:00am - 4:30pm

HEAD OFFICE (Customer Service Centre) Ground Floor Chulan Tower, No 3 Jalan Conlay, 50450 Kuala Lumpur, Malaysia

Generali Life Insurance Malaysia Berhad - Kota Kinabalu Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

26-2 (1st Floor), Block D Kepayan Perdana, Commercial Centre, Jalan Lintas, 88200 Kota Kinabalu, Sabah, Malaysia

Generali Life Insurance Malaysia Berhad - JB Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 69, Jalan Molek 1/29, Taman Molek, 81100 Johor Bahru, Johor

Generali Insurance Malaysia - Teluk Intan Sales Office

:

:

:

Monday to Friday 8.30am - 5.30pm

NO. 16G, Jalan Intan 4, Bandar Baru Teluk Intan, 36000 Teluk Intan, Perak, Malaysia

Generali Insurance Malaysia - Tawau

:

089-75 6473

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

TB 281, Tingkat 1, Blok 29, Fajar Komplex, Jalan Haji Karim, Town Extension II, 91000 Tawau, Sabah, Malaysia.

Generali Insurance Malaysia - Subang Jaya Branch

:

(+603) 5632 7177

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

NO 113G JALAN SS15/5A, 47500 SUBANG JAYA, SELANGOR DARUL EHSAN

Generali Insurance Malaysia - Sungai Petani Branch

:

(+604) 423 8660

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

NO 86, 1st Floor, Jalan Legenda 1, Legenda Heights, 08000 Sungai Petani, Kedah, Malaysia

Generali Insurance Malaysia - Seremban Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 24, Jalan Pusat Komersial Saujana 1, Pusat Komersial Saujana, S2 Heights, 70300 Seremban, Negeri Sembilan.

Generali Insurance Malaysia - Sibu Branch

:

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

No. 85 & 87, ground & 1st floor, Jalan Kampung Nyabor, 96000 Sibu, Sarawak.

Generali Insurance Malaysia - Puchong Branch

:

(+603) 8079 0901

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

GF-09, IOI Business Park, Persiaran Puchong Jaya Selatan, 47170 Puchong Jaya, Selangor, Malaysia

Generali Insurance Malaysia - Petaling Jaya Branch

:

(+603) 7727 9057

:

Monday to Friday 8.45am - 5.00pm

46G, Jalan SS 21/35, Damansara Utama, 47400 Petaling Jaya, Selangor.

Generali Insurance Malaysia - Mentakab Branch

:

(+609) 277 2008

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

No. 66, 1st Floor, Jalan Orkid, 28400 Mentakab, Pahang, Malaysia

Generali Insurance Malaysia - Penang Branch

:

(+604) 261 0688

:

Monday to Friday 8.45am - 5.00pm

2, Jalan Brown, 10350 George Town, Pulau Pinang

Generali Insurance Malaysia - Miri Branch

:

(+6085) 419 600

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

Lot 582, Ground and First Floors Pelita Commercial Centre Jalan Miri-Pujut, 98000 Miri Sarawak.

Generali Insurance Malaysia - Melaka Branch

:

(+606) 283 6023

:

Monday to Friday 8.45am - 5.00pm

Ground Floor, 61 Jalan Melaka Raya 8, Taman Melaka Raya, 75000 Melaka, Malaysia

Generali Insurance Malaysia - Kota Kinabalu Branch

:

(+6088) 711 821

:

Monday to Friday 8.45am - 5.00pm

Lot 26-1, 26-2, 27-1, 27-2, Ground Floor & 1st Floor Block D, Kepayan Perdana Commercial Centre, Jalan Lintas, 88200 Kota Kinabalu, Sabah.

Generali Insurance Malaysia - Kuala Terengganu Branch

:

(+609) 628 5345

:

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

NO 18A GROUND FLOOR DATARAN PANJI CURVE BUSINESS PARK, JALAN PANJI ALAM 21100 KUALA TERENGGANU

Generali Insurance Malaysia

:

(+603) 2031 7282

:

Monday to Friday 8.30am - 5.30pm
(excluding public holidays)

Customer Service Centre, Ground Floor, Wisma Boustead, 71 Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia

Generali Insurance Malaysia - Cheras Branch

:

(+603) 9130 5788

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

165 & 165-1, Jalan Lancang, Taman Seri Bahtera, 56100 Cheras, Kuala Lumpur, Malaysia

Generali Insurance Malaysia - Ipoh Branch

:

(+605) 253 7078

:

Monday to Friday 8.45am - 5.00pm
(excluding public holidays)

7 & 9, PERSIARAN GREENTOWN 5, GREENTOWN BUSINESS CENTRE, 30450 IPOH, PERAK

Generali Insurance Malaysia - Bukit Mertajam Branch

:

(+604) 530 6308

:

Monday to Thursday 8:30am - 5:15pm;
Friday 8:30am - 4:45pm

2996 Jalan Maju, Taman Sri Maju, 14000 Bukit Mertajam, Penang, Malaysia

Generali Insurance Malaysia - Batu Pahat Branch

:

(+607) 4313 605

:

Monday to Friday 8:45am - 5:00pm

35 & 35A , JALAN FLORA UTAMA 5, TAMAN FLORA UTAMA, 83000 BATU PAHAT JOHOR

Panel Hospital Locator
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AL-ISLAM SPECIALIST HOSPITAL

No. 85, Jalan Raja Abdullah, Kampung Baru, 50300, Kuala Lumpur

Wilayah Persekutuan

AN-NUR SPECIALIST HOSPITAL

No. 14 & No.16, Medan Pusat Bandar 1, Seksyen 9, Bandar Baru Bangi, 43650 Bangi, Selangor

Selangor

ARA DAMANSARA MEDICAL CENTRE SDN BHD

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Selangor

AURELIUS HOSPITAL NEGERI SEMBILAN

Pt 13717, Jalan BBN 2/1, 71800 Nilai, Negeri Sembilan

Negeri Sembilan

AVISENA WOMEN’S & CHILDREN’S HOSPITAL

NO. 3, JALAN PERDAGANGAN 14/4, SEKSYEN 14, 40000, SHAH ALAM, SELANGOR

Selangor

Alpha Specialist Centre (Day Care)

No. 25-31, Jalan PJU 5/6, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Selangor

Anson Bay Medical Centre

Lot 992, Batu 3 ??, Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Perak

Assunta Hospital

Lot 68, Jalan Templer, 46990 Petaling Jaya, Selangor

Selangor
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AL-ISLAM SPECIALIST HOSPITAL

No. 85, Jalan Raja Abdullah, Kampung Baru, 50300, Kuala Lumpur

Wilayah Persekutuan

ALOR GAJAH DIALYSIS CENTRE

MP54, Jalan Pengkalan Indah Utama, Taman Pengkalan Indah Fasa 2, 78000 Alor Gajah, Melaka

Melaka

ALPHA SPECIALIST CENTRE

25-31 Jalan PJU 5/6 Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Selangor

ALTY ORTHOPAEDIC HOSPITAL

Menara ALTY, 187, Jalan Ampang, Taman U Thant, 50450 Kuala Lumpur

Wilayah Persekutuan

AN-NUR SPECIALIST HOSPITAL

No. 14 & No.16, Medan Pusat Bandar 1, Seksyen 9, Bandar Baru Bangi, 43650 Bangi, Selangor

Selangor

AOR PHYSIOTHERAPY & REHABILITATION CENTER

18, Jalan Kompleks Perniagaan Jelatek, Jalan Langgar, Kampung Tok Bidan, 05460 Alor Setar, Kedah

Kedah

APPLE PHYSIO REHAB (PJ)

No 1, Lorong Sultan PJ Palms Sports Centre, PJ Palms Sport Centre, 46200 Petaling Jaya, Selangor

Selangor

ARA DAMANSARA MEDICAL CENTRE SDN BHD

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Selangor

ASIA EYE SPECIALIST CENTRE (BM) SDN BHD

1244GF,1245GF,1246GF, Jln Padang Lalang, Taman Desa Damai, 14000 Bukit Mertajam, Pulau Pinang

Pulau Pinang
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SIBU SPECIALIST MEDICAL CENTRE

No 52A-F, Brooke Drive Sibu, 96000 Sibu, Sarawak

Sarawak

SINAR HAEMODIALYSIS

B5, BLOK B, PANGSAPURI MALIM JALAN MALIM

Melaka

SMART CARE DIALYSIS CENTRE - CHERAS

46, JLN CERDAS TAMAN CONNAUGHT

Wilayah Persekutuan

SMART CARE DIALYSIS CENTRE - SUBANG JAYA

52G, JALAN USJ 10/1B UEP SUBANG JAYA

Selangor

SRI KOTA MEDICAL CENTRE

JALAN MOHET, KLANG, 41000

Selangor

SUBANG JAYA MEDICAL CENTRE SDN BHD

1 JALAN SS12/1A SS 12, 47500, SUBANG JAYA, SELANGOR

Selangor

SUNGAI LONG SPECIALIST HOSPITAL

PT 21147, PERSIARAN SUNGAI LONG 1, BANDAR SUNGAI LONG 43000

Selangor

SUNWAY MEDICAL CENTRE VELOCITY

PUSAT PERUBATAN SUNWAY VELOCITY, LINGKARAN SV, SUNWAY VELOCITY, 55100, CHERAS, KUALA LUMPUR

Wilayah Persekutuan

SUNWAY SPECIALIST CENTRE DAMANSARA

LOT B-G-1, B-G-2, B-G-3, SUNWAY NEXIS RETAILS, JALAN PJU 5/1, KOTA DAMANSARA, PETALING JAYA 47810

Selangor
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AL-ISLAM SPECIALIST HOSPITAL

85 JALAN RAJA ABDULLAH KAMPUNG BARU 50300

Wilayah Persekutuan

AN-NUR SPECIALIST HOSPITAL

JALAN GERBANG WAWASAN 1 SEKSYEN 15 43650 BANDAR BARU BANGI

Selangor

ARA DAMANSARA MEDICAL CENTRE SDN BHD

Lot 2, Jalan Lapangan Terbang Subang, Seksyen U2, 40150 Shah Alam, Selangor

Selangor

AURELIUS HOSPITAL NEGERI SEMBILAN

Pt 13717, Jalan BBN 2/1, 71800 Nilai, Negeri Sembilan

Negeri Sembilan

Adventist Medical Centre

473, Jalan Burma, 10350, Georgetown

Pulau Pinang

Alpha Specialist Centre (Day Care)

No. 25-31, Jalan PJU 5/6, Dataran Sunway, Kota Damansara, 47810 Petaling Jaya, Selangor

Selangor

Anson Bay Medical Centre

Lot 992, Batu 3 ??, Jalan Maharaja Lela, 36000 Teluk Intan, Perak

Perak

Apollo Medical Centre

271 Jalan Taming Sari, 34000 Taiping, Perak

Perak

Assunta Hospital

Lot 68, Jalan Templer, 46990 Petaling Jaya, Selangor

Selangor
Not found.
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FORDCON MOTOR WORKS SDN BHD

NO 12,JALAN TAGO 10,TAGO INDUSTRIAL PARK,BANDAR SRI DAMANSARA, 522000 KUALA LUMPUR

Wilayah Persekutuan
Commercial Vehicle Repairer
false

FUHIN MOTORCAR WORKSHOP & SERVICES SDN BHD

PTD 7065 , JALAN SUKUN TAMAN LIAN SENG 86000 KLUANG JOHOR

Johor
Commercial Vehicle Repairer
true

FUNG CHAN MOTOR SDN BHD

59 & 61 JALAN LOMBONG EMAS 5 SEREMBAN LIGHT IND PARK JALAN TUN DR ISMAIL 70200 SEREMBAN NEGERI SEMBILAN

Negeri Sembilan
Commercial Vehicle Repairer
true

FUNG NGAP ENGINEERING SDN BHD

NO.6, LOT 3, CL.015370421, KG NOUNTUN BARU , JALAN KOLOMBONG,INANAM 88450 KOTA KINABALU SABAH

Sabah
Commercial Vehicle Repairer
true

FWW AUTO SDN BHD

No 2, Jalan Belati 2/1, Taman Perindustrian Maju Jaya, 81300 Johor Bahru, Johor.

Johor
Commercial Vehicle Repairer
false

G & L AUTO SERVICE SDN BHD

PTD 6446, BATU 34, JALAN JOHOR, 82000 PONTIAN JOHOR

Johor
Commercial Vehicle Repairer
true

G&J SUPPLY AND SERVICE SDN BHD

KILOMETER 02, PAPAR BEAUFORT HIGHWAY JALAN BUKIT MANGGIS LAKUT, 89608 PAPAR, SABAH

Sabah
Commercial Vehicle Repairer
false

G.Y. AUTO SDN BHD

NO.46, JALAN TS6/7, TAMAN INDUSTRI SUBANG 47500 SUBANG JAYA SELANGOR

Selangor
Commercial Vehicle Repairer
false

GEMINI F AUTO SDN BHD

LOT 144760 JALAN INDUSTRI TANAH PUTIH BARU, JALAN GAMBANG 16, KWS PERINDUSTRIAN BATU 3,JLN GAMBANG, 25150 KUANTAN PAHANG

Pahang
Commercial Vehicle Repairer
true
Not found.
Panel Windscreen Locator
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A ONE WINDSCREEN CARCARE

NO.36 JALAN 7/23A, JALAN USAHAWAN, TAMAN DANAU KOTA, 53300 KUALA LUMPUR, WILAYAH PERSEKUTUAN

Wilayah Persekutuan
Door-to-Door Service
true

A PLUS WINDSCREEN SDN BHD (CHERAS)

NO.1 JALAN 1, TAMAN SRI INDAH, 43200 CHERAS, SELANGOR

Selangor
Door-to-Door Service
true

A PLUS WINDSCREEN SDN BHD (HQ)

NO. 2 JALAN 19/3 SEKSYEN 19, 46300 PETALING JAYA SELANGOR

Selangor
Door-to-Door Service
true

A PLUS WINDSCREEN SDN BHD (PETALING JAYA)

8G JALAN PJS 10/2, SUBANG INDAH, 46150 PETALING JAYA, SELANGOR

Selangor
Door-to-Door Service
true

A-ONE AUTO GLASS SDN BHD

436, JALAN PAHANG, SETAPAK KUALA LUMPUR, 53300 WILAYAH PERSEKUTUAN

Wilayah Persekutuan
Door-to-Door Service
false

AB AUTO GLASS SPECIALIST

NO.43, JALAN TTJ S/B, TAMAN TUANKU JAAFAR, 71450 SEREMBAN, NEGERI SEMBILAN

Negeri Sembilan
Door-to-Door Service
false

AG TWO AUTO GLASSES SPECIALIST

PT6, JALAN PERKHIDMATAN U19, KAMPUNG BARU, 40160 SUNGAI BULOH, SELANGOR

Selangor
Door-to-Door Service
false

ALAT-ALAT GANTI MOTOR LEE SING BARU

NO A29, JALAN SERI SETALI 2, KAWASAN PERINDUSTRIAN SEMAMBU, 25300 KUANTAN, PAHANG

Pahang
Door-to-Door Service
false

AMG AUTO GLASS SDN BHD

NO.18, JALAN TEKNOLOGI 3/6C, THE CORE, TAMAN SAINS SELANGOR, SEKSYEN 3, KOTA DAMASARA, 47810 PETALING JAYA, SELANGOR

Selangor
Door-to-Door Service
true
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