Customers:
Generali General Insurance
Generali Direct
Customer Portal
Generali Life Insurance
MyGenerali
Agents:
Omni AG
Without a doubt, inflation is our biggest financial enemy as it increases the price level for goods and services. With this, it also increase the medical cost and may impact your medical insurance charges/premiums.
According to AON Global Medical Report 2023, annual medical inflation in Malaysia rose from 10% to 12.6% from 2022 to 2023, the medical costs in Malaysia have surged to the highest in 2023, driven by the rampant inflation and heightened healthcare utilisation.
The year-on-year raise in medical costs will have long term negative implications for Malaysia.
(Source: AON Global Medical Report 2023)
Rising medical costs are influenced by a combination of factors and the following factors contribute significantly to the high demand for healthcare services, resulting in the rise of healthcare costs:
As life expectancy increases, older individuals often require more frequent and intensive medical care, particularly for chronic conditions and age-related health issues.
The progressive advancement in medical technology and medication, along with the significant improvement of healthcare standards in Malaysia overtime. This has led to an increase in medical expenses to meet the rising demand for high-quality medical professionals and equipment.
Unhealthy and inactive lifestyle of Malaysians which are generally associated with poor health outcomes and higher healthcare utilisation. According to the recent national health studies, the overall statistics are at a worrying stage. (Source: National Health and Morbidity Survey 2022)
The significant increase in utilisation of medical services in Malaysia due to the prevalence of non-communicable diseases over the last decade. As lifestyle diseases and illnesses become more common and ever-changing, the need for medical treatment for all ages of people has also increased, leading to a rise in medical inflation.
It may affect your affordability in paying the additional premium and lead to difficulty in maintaining continuous insurance coverage, which can lead to financial difficulties if an unexpected event happens.
We would recommend you to pay the additional premium to ensure a continuation medical coverage. There are also several alternative options to suit your affordability that you can choose from:
Opt for deductible/co-insurance (if any)
Convert to another on-shelf medical plan that suits your affordability and needs
Alter coverage amount or rider options
In response to Bank Negara Malaysia’s (BNM) announcement on interim measures to address premium increase for Medical and Health Insurance/Takaful (MHIT) plans, Generali Life Insurance Malaysia is committed to supporting the industry’s efforts to ease the financial burden on policyholders. These measures aim to reduce the impact of premium adjustments and provide additional support to affected policyholders during this transitional period.
Please refer here for more information:
https://www.generali.com.my/announcement/medical-repricing
Please review the letter thoroughly.
You may reach out to your servicing agent or sales representative:
Once you have decided, you may proceed to payment!
(only applicable for Medical Care Plus, HOPE Medic, HOPE Medic+, HOPE Medic 2, HOPE Medic 3, Medic Assure and OneMedic)
a) Please login to Generali Customer Portal by following these steps:
Login to MyGenerali Portal via mygenlife.com.my
Click ‘More’ to find ‘e-Services’
Select ‘Regular Premium Top-Up’
b) Or complete the Authorisation Form and return the duly signed form to us via email at [email protected] or submit to any of our branches nearest to you / your servicing agent or sales representative prior to your next premium due date of the medical plan.
Payment can be made via the following methods:
a) Credit Card/Debit Card Authorisation
Login to MyGenerali Portal via mygenlife.com.my
Click ‘More’ to find ‘e-Services’
Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment
The new premium amount will be charged automatically on the next premium due date.
b) Savings/Current Bank Account Direct Debit Authorisation
Login to MyGenerali Portal via mygenlife.com.my
Click ‘More’ to find ‘e-Services’
Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next premium due date
c) Generali Life Insurance Branches
Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next premium due date.
d) Standing Instruction via Bank
Please instruct your bank for a change on the premium amount prior to the next premium due date.
(only applicable for Medical Care, Medical Care Plus, Medic Essential Rider, Medic Essential and eMedic)
Payment can be made via the following methods:
a) Credit Card/Debit Card Authorisation
Login to MyGenerali Portal via mygenlife.com.my
Click ‘More’ to find ‘e-Services’
Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment
The new premium amount will be charged automatically on the next policy anniversary date.
b) Savings/Current Bank Account Direct Debit Authorisation
Login to MyGenerali Portal via mygenlife.com.my
Click ‘More’ to find ‘e-Services’
Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next policy anniversary date
c) Generali Life Insurance Branches
Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next policy anniversary date.
d) Standing Instruction via Bank
Please instruct your bank for a change on the premium amount prior to the next policy anniversary date.
