CAMPAIGN
Past CAMPAIGN

i-MULA 50 Starter Pack Insurance Fund Programme

CAMPAIGN

i-MULA 50 Starter Pack Insurance Fund Programme

Event details

Protect your future with affordable Insurance from Generali Life Insurance Malaysia

Sign up for a selected Generali Life Insurance Malaysia products today and enjoy a RM50 Touch ‘n Go e-Wallet credit reward on us!

i-MULA 50 is a Starter Pack Insurance Fund (SPIF) programme initiated by Life Insurance Association of Malaysia (LIAM), in collaboration with participating LIAM member companies. A fund of RM5 million is established to encourage and support youth, young families and first-time buyers to purchase life insurance protection.

i-MULA 50 offers a reward of RM50 for each qualifying life insurance product to make purchasing insurance more affordable.

Generali Life Insurance Malaysia, as a LIAM member company, offer a range of insurance products tailored to meet your needs. Explore our products below, available through various convenient channels:

Member of PIDM

The benefit(s) payable under eligible product is protected by PIDM up to limits. Please refer to PIDM’s TIPS Brochure or contact Generali Life Insurance Malaysia Berhad or PIDM (visit www.pidm.gov.my).

Health

National Cancer Society Malaysia

children

Pintar Foundation

Environment

Malaysian Nature Society

Physical Run Price List

  • Ultron® Event Jersey
  • Finisher Medal (Strictly for finishers only)
  • Drawstring Bag
  • E-Certificate
  • Race Bib without Timing Chip (not applicable for Virtual participants)
  • Light Refreshment (not applicable for Virtual participants)
  • Ultron® Event Jersey
  • Finisher Medal (Strictly for finishers only)
  • Drawstring Bag
  • E-Certificate
  • Race Bib with TrackAsia RFID Timing Chip (not applicable for Virtual participants)
  • Light Refreshment (not applicable for Virtual participants)
  • Ultron® Event Jersey
  • Finisher Medal (Strictly for finishers only)
  • PUMA Finisher Jersey (Strictly for 21.1KM finishers only)
  • Drawstring Bag
  • E-Certificate
  • Race Bib with TrackAsia RFID Timing Chip (not applicable for Virtual participants)
  • Light Refreshment (not applicable for Virtual participants)

Physical Run Price List

  • Age as of 19 May 2024.
  • Race kit delivery option is available at additional charges of RM 9.99 (West Malaysia) and RM 14.99 (East Malaysia).
  • Cut off date for race kit delivery option is on 21 April 2024. Race kit will be sent out from 4 May 2024 onwards.
click here to register

Race Pack Collection

Race kit delivery option is available at additional charges of RM9.99 (West Malaysia) and RM14.99 (East Malaysia). Cut off date for race kit delivery option is on 21 April 2024. Race kit will be sent out from 4 May 2024 onwards.

10 - 12 May 2024 (Friday to Saturday)
11am to 6pm
Decathlon KLCC (Four Seasons Place)

Fret not if you are unable to join us at Dataran Putrajaya

You can join the Virtual Run to run anywhere from 19 May to 19 June 2024, at your own pace and time!


Complete 6KM, 12KM or 21.1KM Run and you will get these entitlements delivered to your doorstep:

  1. Ultron® Event Jersey
  2. Finisher Medal (Strictly for finishers only)
  3. PUMA Finisher Jersey (Strictly for 21.1KM finishers only)
  4. Drawstring Bag

Please note that postage address is only applicable within Malaysia and entitlements will be posted out from 19 June 2024 onwards upon successful submission of run result.

Virtual Run Price List

  • Age as of 19 May 2024.
  • Race kit will be sent out from 19 June 2024 onwards.
  • Cut off date for race kit delivery option is on 21 April 2024. Race kit will be sent out from 4 May 2024 onwards.
REGISTER FOR VIRTUAL RUN HERE

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Step 1

Each customer is eligible to receive one e-voucher worth RM100 for each purchase or renewal of Generali’s comprehensive private motor policy that fulfills the requirement below:

  • Gross Premium After Rebates* above RM1,500
  • For vehicles listed under the Eligible Vehicles List**

*Gross Premium After Rebates refer to the basic premium amount after:

  • Deduction of No Claims Discount
  • Addition of all premiums derived from any add-ons
  • Deduction of any other form of discount or rebate
  • Excluding Stamp Duty & Service Tax

**The complete Eligible Vehicles List is available in the Terms & Conditions.

step 2

Receive SMS notifications on your eligibility via the mobile number as per your policy.

step 3

Download, install and register our Customer Portal mobile app with the same details as per your policy.

step 4

Receive the redemption link via the email address registered on Customer Portal mobile app.

step 5

Click on the redemption link to redeem the e-voucher from your preferred merchant.

How To Get There?

Register As A Volunteer Now
FREE Participation

1
Registration Open
2 OCT 2023
2
Registration Close
13 OCT 2023
3
Beach Cleanup Day
28 OCT 2023
CLICK HERE TO REGISTER
READ TERMS & CONDITIONS HERE

Complimentary Volunteer Pack

Size
Shoulder
Chest
Sleeve
Length
XS
16"
36"
7.5"
25"
S
17"
38"
8"
26"
M
18"
40"
8.5"
27"
L
19"
42"
9"
28"
XL
20"
44"
9.5"
29"
2XL
21"
46"
10"
30"

NOTE:
Size and availability is based on first-come, first-served basis.
T-shirt collection will take place on actual event day at the event location.

Contact Information

[email protected]

In Partnership With

In Support Of

Count The Jalur Gemilang Contest

In celebration of our diversity and unity this special month, we are delighted to give away limited edition Generali x Loka Made tote bags (worth RM45 each).

How Many Jalur Gemilang Can You Spot?

Loka Made is a Malaysian creative brand that believes in the concept of discovery and re-assembling local elements. They put the fun in seeing beyond the bits and pieces of what make up Malaysia by adding their own twist of fantasy and creative imagination. Find out more here.

Contact Generali Partners to sign up

Programme Period:

28 August 2024 until the fund is fully redeemed.

Programme Eligibility:

• This Programme is open to all Malaysians only.

• To participate in this Programme, only new purchases of the Eligible Product(s) from 28 August 2024 and approved by LIAM before the SPIF Fund is fully redeemed will be considered.

• The Eligible Product(s) for this Programme are ValuePac, Life 80, Whole Life Care, AFFIN EZ Protect, SMEveryone Protect, eMedic Plus, eCritical Early Care and eLife Protector+.

• The first premium of the policy shall fall within the minimum and maximum premiums set out in the table below.

*For Monthly mode, Generali Life requires a maximum of two (2) months premium to be collected to qualify for this Programme Reward. The minimum and maximum eligibility is based on the total amount of 2 months premium collected.

Programme Reward:

The Eligible Policy will be entitled a RM50 Touch ‘n Go e-Wallet credit.

Terms and Conditions:

Generali Life Insurance Malaysia Berhad (“Generali Life/We”) Terms and Conditions governing Starter Pack Insurance Fund (SPIF) Programme (“Programme”) initiated by Life Insurance Association of Malaysia (“LIAM”).

• This Programme is open to all Malaysians only.

• To participate in this Programme, only new purchases of the Eligible Product(s) (as identified in the bullet point below) from 28 August 2024 and approved by LIAM before the SPIF Fund is fully redeemed will be considered.

• The Eligible Product(s) for this Programme are ValuePac, Life 80, Whole Life Care, AFFIN EZ Protect, SMEveryone Protect, eMedic Plus, eCritical Early Care and eLife Protector+.

• The first premium of the policy shall fall within the minimum and maximum premiums set out in the table below.

*For Monthly mode, Generali Life requires a maximum of two (2) months premium to be collected to qualify for this Programme Reward. The minimum and maximum eligibility is based on the total amount of 2 months premium collected.

• Only one (1) policy per Insured person will be permitted to participate in this Programme. All policies shall be subject to the LIAM’s approval to qualify for the Programme Reward.

• Each approved policy (“Eligible Policy”) will be entitled to a RM50 Touch ‘n Go e-Wallet credit (“Programme Reward”).

• Purchases of the Eligible Product(s) issued before 28 August 2024 where the new business or renewal premiums falls during Programme period and issued after the SPIF Fund has been fully redeemed, will not be eligible for the Programme or entertained.

• The policy premiums will be rounded up to the nearest RM 1.00 to determine participation eligibility.

• The Eligible Policy must remain in-force for at least two (2) months and with a minimum of two (2) months of premiums collected or paid.

• The Eligible Policy will be disqualified from this Programme upon lapse or free-look cancellation prior to the payment of Programme Reward.

• The Eligible Policy will be disqualified from this Programme if there are any policy alterations (i.e. increasing basic sum insured, reduce premium etc.) made to the Eligible Policy which results in change in premium, prior to the payment of the Programme Reward.

• Programme Reward will be sent to policy owner’s email after two (2) months from the policy issue month. Hence, the policy owner must provide a valid email with accurate email address during the application submission. In the event that no email or an invalid email is provided, the Programme Reward will be forfeited.

• Although we will endeavour to distribute the Programme Reward in a timely manner, we cannot give any such guarantee if delays are caused by circumstances beyond our control.

• We may decline the Programme Reward entitlement in the event any of the Terms and Conditions set forth herein is not fulfilled. No appeals will be entertained. The Programme Reward is non-transferable.

Frequently Asked Questions

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ABOUT MEDICAL RATES REVISION
OPTION TO UPGRADE

Why the increase in insurance charges/premium rates?

Medical Cost Inflation

Without a doubt, inflation is our biggest financial enemy as it increases the price level for goods and services. With this, it also increase the medical cost and may impact your medical insurance charges/premiums.

According to AON Global Medical Report 2023, annual medical inflation in Malaysia rose from 10% to 12.6% from 2022 to 2023, the medical costs in Malaysia have surged to the highest in 2023, driven by the rampant inflation and heightened healthcare utilisation. 

The year-on-year raise in medical costs will have long term negative implications for Malaysia. 

(Source: AON Global Medical Report 2023)

Rising Medical Costs

Rising medical costs are influenced by a combination of factors and the following factors contribute significantly to the high demand for healthcare services, resulting in the rise of healthcare costs:

As life expectancy increases, older individuals often require more frequent and intensive medical care, particularly for chronic conditions and age-related health issues.

The progressive advancement in medical technology and medication, along with the significant improvement of healthcare standards in Malaysia overtime. This has led to an increase in medical expenses to meet the rising demand for high-quality medical professionals and equipment.

Unhealthy and inactive lifestyle of Malaysians which are generally associated with poor health outcomes and higher healthcare utilisation. According to the recent national health studies, the overall statistics are at a worrying stage. (Source: National Health and Morbidity Survey 2022)

  • 1 in 3 are overweight or obese.
  • 4 in 5 are physically inactive.
  • 2 in 3 are being sedentary.
  • 4 in 5 do not consume enough fruits and vegetables.
  • 1 in 3 drinks carbonated softdrinks every day.
  • 1 in 10 eats fast food at least 3days in a week.  

The significant increase in utilisation of medical services in Malaysia due to the prevalence of non-communicable diseases over the last decade. As lifestyle diseases and illnesses become more common and ever-changing, the need for medical treatment for all ages of people has also increased, leading to a rise in medical inflation.

How does it impact me

How does the increased in my medical insurance charges/premium impact me?

It may affect your affordability in paying the additional premium and lead to difficulty in maintaining continuous insurance coverage, which can lead to financial difficulties if an unexpected event happens.

What should I do to ensure I am still medically covered?

We would recommend you to pay the additional premium to ensure a continuation medical coverage. There are also several alternative options to suit your affordability that you can choose from:

Opt for deductible/co-insurance (if any)

Convert to another on-shelf medical plan that suits your affordability and needs

Alter coverage amount or rider options

What should I do now?

Please review the letter thoroughly.

You may reach out to your servicing agent or sales representative:

  • To review your insurance plan regularly; or
  • To discuss the alternatives options to suit your affordability.

Once you have decided, you may proceed to payment!

How do I proceed with the additional top-up premium/ new premium payment?

Investment-Linked Medical Plan

(only applicable for Medical Care Plus, HOPE Medic, HOPE Medic+, HOPE Medic 2, HOPE Medic 3, Medic Assure and OneMedic)

Regular Top-up Premium

a) Please login to Generali Customer Portal by following these steps:

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Regular Premium Top-Up

b) Or complete the Authorisation Form and return the duly signed form to us via email at [email protected] or submit to any of our branches nearest to you / your servicing agent or sales representative prior to your next premium due date of the medical plan.

Payment Methods

Payment can be made via the following methods:

a) Credit Card/Debit Card Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment

The new premium amount will be charged automatically on the next premium due date.

b) Savings/Current Bank Account Direct Debit Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next premium due date

c) Generali Life Insurance Branches

Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next premium due date.

d) Standing Instruction via Bank

Please instruct your bank for a change on the premium amount prior to the next premium due date.

Traditional Medical Plan

(only applicable for Medical Care, Medical Care Plus, Medic Essential Rider, Medic Essential and eMedic)

Payment Methods

Payment can be made via the following methods:

a) Credit Card/Debit Card Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment

The new premium amount will be charged automatically on the next policy anniversary date.

b) Savings/Current Bank Account Direct Debit Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next policy anniversary date

c) Generali Life Insurance Branches

Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next policy anniversary date.

d) Standing Instruction via Bank

Please instruct your bank for a change on the premium amount prior to the next policy anniversary date.

Option to Upgrade

Take this opportunity to upgrade to GenMedic for comprehensive medical coverage!

GenMedic comes with

Lifelong High Annual Limit

Up to RM8 million and coverage
up to age 100.

Enhanced Cancer
Coverage Benefits

Coverage on enhanced cancer treatment such as outpatient treatment for radiotherapy, chemotherapy, targeted therapy, hormonal therapy or immunotherapy.

Cost Savings
with Co-Insurance

Multiple options of co-payment that you can choose to suit with your financial budget. The higher the co-payment amount, the higher the discount on your insurance charges.

Upgrade to GenMedic today via

MyGenerali Customer Portal: mygenlife.com.my

Contact your servicing agents

Receive lump sum cash rewards once the upgrade is approved.
Terms and Conditions apply.

ABOUT MEDICAL RATES REVISION
OPTION TO CONVERT

Why the increase in insurance charges/premium rates?

Medical Cost Inflation

Without a doubt, inflation is our biggest financial enemy as it increases the price level for goods and services. With this, it also increase the medical cost and may impact your medical insurance charges/premiums.

According to AON Global Medical Report 2023, annual medical inflation in Malaysia rose from 10% to 12.6% from 2022 to 2023, the medical costs in Malaysia have surged to the highest in 2023, driven by the rampant inflation and heightened healthcare utilisation. 

The year-on-year raise in medical costs will have long term negative implications for Malaysia. 

(Source: AON Global Medical Report 2023)

Rising Medical Costs

Rising medical costs are influenced by a combination of factors and the following factors contribute significantly to the high demand for healthcare services, resulting in the rise of healthcare costs:

As life expectancy increases, older individuals often require more frequent and intensive medical care, particularly for chronic conditions and age-related health issues.

The progressive advancement in medical technology and medication, along with the significant improvement of healthcare standards in Malaysia overtime. This has led to an increase in medical expenses to meet the rising demand for high-quality medical professionals and equipment.

Unhealthy and inactive lifestyle of Malaysians which are generally associated with poor health outcomes and higher healthcare utilisation. According to the recent national health studies, the overall statistics are at a worrying stage. (Source: National Health and Morbidity Survey 2022)

  • 1 in 3 are overweight or obese.
  • 4 in 5 are physically inactive.
  • 2 in 3 are being sedentary.
  • 4 in 5 do not consume enough fruits and vegetables.
  • 1 in 3 drinks carbonated softdrinks every day.
  • 1 in 10 eats fast food at least 3days in a week.  

The significant increase in utilisation of medical services in Malaysia due to the prevalence of non-communicable diseases over the last decade. As lifestyle diseases and illnesses become more common and ever-changing, the need for medical treatment for all ages of people has also increased, leading to a rise in medical inflation.

How does it impact me

How does the increased in my medical insurance charges/premium impact me?

It may affect your affordability in paying the additional premium and lead to difficulty in maintaining continuous insurance coverage, which can lead to financial difficulties if an unexpected event happens.

What should I do to ensure I am still medically covered?

We would recommend you to pay the additional premium to ensure a continuation medical coverage. There are also several alternative options to suit your affordability that you can choose from:

Opt for deductible/co-insurance (if any)

Convert to another on-shelf medical plan that suits your affordability and needs

Alter coverage amount or rider options

What should I do now?

Please review the letter thoroughly.

You may reach out to your servicing agent or sales representative:

  • To review your insurance plan regularly; or
  • To discuss the alternatives options to suit your affordability.

Once you have decided, you may proceed to payment!

How do I proceed with the additional top-up premium/ new premium payment?

Investment-Linked Medical Plan

(only applicable for Medical Care Plus, HOPE Medic, HOPE Medic+, HOPE Medic 2, HOPE Medic 3, Medic Assure and OneMedic)

Regular Top-up Premium

a) Please login to Generali Customer Portal by following these steps:

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Regular Premium Top-Up

b) Or complete the Authorisation Form and return the duly signed form to us via email at [email protected] or submit to any of our branches nearest to you / your servicing agent or sales representative prior to your next premium due date of the medical plan.

Payment Methods

Payment can be made via the following methods:

a) Credit Card/Debit Card Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment

The new premium amount will be charged automatically on the next premium due date.

b) Savings/Current Bank Account Direct Debit Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next premium due date

c) Generali Life Insurance Branches

Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next premium due date.

d) Standing Instruction via Bank

Please instruct your bank for a change on the premium amount prior to the next premium due date.

Traditional Medical Plan

(only applicable for Medical Care, Medical Care Plus, Medic Essential Rider, Medic Essential and eMedic)

Payment Methods

Payment can be made via the following methods:

a) Credit Card/Debit Card Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment

The new premium amount will be charged automatically on the next policy anniversary date.

b) Savings/Current Bank Account Direct Debit Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next policy anniversary date

c) Generali Life Insurance Branches

Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next policy anniversary date.

d) Standing Instruction via Bank

Please instruct your bank for a change on the premium amount prior to the next policy anniversary date.

Option to Convert

Take this opportunity to convert to GenMedic with NO medical and financial underwriting. Waiting period is WAIVED!

GenMedic comes with

Lifelong High Annual Limit

Up to RM8 million and coverage
up to age 100.

Enhanced Cancer
Coverage Benefits

Coverage on enhanced cancer treatment such as outpatient treatment for radiotherapy, chemotherapy, targeted therapy, hormonal therapy or immunotherapy.

Cost-Savings
with Co-Insurance

Multiple options of co-payment that you can choose to suit with your financial budget. The higher the co-payment amount, the higher the discount on your insurance charges.

Convert to GenMedic today via

MyGenerali Customer Portal: mygenlife.com.my

Complete and return the signed Authorisation Form

Receive lump sum cash rewards once the conversion is approved.
‍Terms and Conditions apply.

ONE Comprehensive Medical Protection Plan
for all your medical needs

Lifelong High Annual Limit

GenMedic comes with a high annual limit of up to RM8 million that allows you to focus on your health recovery. It also provides you with lifelong coverage up to age 1001 with no lifetime limit.

Enhanced Cancer Coverage

GenMedic provides coverage on enhanced cancer treatment such as out-patient treatment including but not limited to radiotherapy, chemotherapy, targeted therapy, hormonal therapy or immunotherapy.

Cost-Savings with Co-Insurance

GenMedic comes with 5% co-insurance2 subject to a minimum of RM500 per policy year and maximum of 1% of each plan annual limit per policy year.

Terms and Conditions apply.


1 With optional coverage term of 30 years or up to age 80, this plan will be guaranteed to be renewed without evidence of insurability at your option up to age 100 provided that the basic plan is still in-force. You will be notified in writing at least 90 days prior to the expiry age of this rider.

2 The maximum and minimum co-insurance is accumulated for a particular policy year, and shall not be carried forward to the next policy year.

PROTECTION BY PIDM ON BENEFITS PAYABLE FROM THE UNIT PORTION OF THIS PRODUCT IS SUBJECT TO LIMITATIONS. Please refer to PIDM’s TIPS Brochure or contact Generali Life Insurance Malaysia Berhad or PIDM (visit www.pidm.gov.my)

Sign up now to receive up to
2 months' Premium Cashback!

Campaign Period: 01/09/2024 - 31/12/2024
Campaign Rewards

Premium Cashback

1 Month

Annualised Premium

RM2,401 to RM3,000

Premium Cashback

1.5 Months

Annualised Premium

RM3,001 and RM4,000

Premium Cashback

2 Months

Annualised Premium

RM4,001 and above

Terms and conditions apply.

Why the increase in insurance charges/premium rates?

Medical Cost Inflation

Without a doubt, inflation is our biggest financial enemy as it increases the price level for goods and services. With this, it also increase the medical cost and may impact your medical insurance charges/premiums.

According to AON Global Medical Report 2023, annual medical inflation in Malaysia rose from 10% to 12.6% from 2022 to 2023, the medical costs in Malaysia have surged to the highest in 2023, driven by the rampant inflation and heightened healthcare utilisation. 

The year-on-year raise in medical costs will have long term negative implications for Malaysia. 

(Source: AON Global Medical Report 2023)

Rising Medical Costs

Rising medical costs are influenced by a combination of factors and the following factors contribute significantly to the high demand for healthcare services, resulting in the rise of healthcare costs:

As life expectancy increases, older individuals often require more frequent and intensive medical care, particularly for chronic conditions and age-related health issues.

The progressive advancement in medical technology and medication, along with the significant improvement of healthcare standards in Malaysia overtime. This has led to an increase in medical expenses to meet the rising demand for high-quality medical professionals and equipment.

Unhealthy and inactive lifestyle of Malaysians which are generally associated with poor health outcomes and higher healthcare utilisation. According to the recent national health studies, the overall statistics are at a worrying stage. (Source: National Health and Morbidity Survey 2022)

  • 1 in 3 are overweight or obese.
  • 4 in 5 are physically inactive.
  • 2 in 3 are being sedentary.
  • 4 in 5 do not consume enough fruits and vegetables.
  • 1 in 3 drinks carbonated softdrinks every day.
  • 1 in 10 eats fast food at least 3days in a week.  

The significant increase in utilisation of medical services in Malaysia due to the prevalence of non-communicable diseases over the last decade. As lifestyle diseases and illnesses become more common and ever-changing, the need for medical treatment for all ages of people has also increased, leading to a rise in medical inflation.

How does it impact me

How does the increased in my medical insurance charges/premium impact me?

It may affect your affordability in paying the additional premium and lead to difficulty in maintaining continuous insurance coverage, which can lead to financial difficulties if an unexpected event happens.

What should I do to ensure I am still medically covered?

We would recommend you to pay the additional premium to ensure a continuation medical coverage. There are also several alternative options to suit your affordability that you can choose from:

Opt for deductible/co-insurance (if any)

Convert to another on-shelf medical plan that suits your affordability and needs

Alter coverage amount or rider options

What should I do now?

Please review the letter thoroughly.

You may reach out to your servicing agent or sales representative:

  • To review your insurance plan regularly; or
  • To discuss the alternatives options to suit your affordability.

Once you have decided, you may proceed to payment!

How do I proceed with the additional top-up premium/ new premium payment?

Investment-Linked Medical Plan

(only applicable for Medical Care Plus, HOPE Medic, HOPE Medic+, HOPE Medic 2, HOPE Medic 3, Medic Assure and OneMedic)

Regular Top-up Premium

a) Please login to Generali Customer Portal by following these steps:

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Regular Premium Top-Up

b) Or complete the Authorisation Form and return the duly signed form to us via email at [email protected] or submit to any of our branches nearest to you / your servicing agent or sales representative prior to your next premium due date of the medical plan.

Payment Methods

Payment can be made via the following methods:

a) Credit Card/Debit Card Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment

The new premium amount will be charged automatically on the next premium due date.

b) Savings/Current Bank Account Direct Debit Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next premium due date

c) Generali Life Insurance Branches

Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next premium due date.

d) Standing Instruction via Bank

Please instruct your bank for a change on the premium amount prior to the next premium due date.

Traditional Medical Plan

(only applicable for Medical Care, Medical Care Plus, Medic Essential Rider, Medic Essential and eMedic)

Payment Methods

Payment can be made via the following methods:

a) Credit Card/Debit Card Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Credit Card/Debit Card Authorisation’ to add credit card/debit card for premium payment

The new premium amount will be charged automatically on the next policy anniversary date.

b) Savings/Current Bank Account Direct Debit Authorisation

1

Login to MyGenerali Portal via mygenlife.com.my

2

Click ‘More’ to find ‘e-Services

3

Select ‘Savings/Current Bank Account Direct Debit Authorisation’ to add your bank account to direct debit premium prior to the next policy anniversary date

c) Generali Life Insurance Branches

Please visit any of our branches to pay your premium via eWallet or credit card/debit card prior to the next policy anniversary date.

d) Standing Instruction via Bank

Please instruct your bank for a change on the premium amount prior to the next policy anniversary date.

Campaign Documents

Register and Add Your Policy in 4 Easy Steps!

Step 1
Sign up by providing your details
Step 2
Select “Existing Customer” option
Step 3
Input your Policy or Vehicle Number
Step 4
Input your NRIC or Passport Number
Campaign info